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Calendar to track appointments, please read our cancellation policy.

We understand that things can change, but we ask that you provide us with at least 48 hours’ notice for any appointment changes.

Missed appointments prevent us from scheduling another patient that could benefit from our services. We schedule individual time with each patient to allow us to deliver the quality, personal care that every patient deserves.

We do offer a text and email reminder service 5 days and 48hrs prior to your appointment, if you would like to arrange this then please ask our reception team who will be happy to set this up for you.

Cancellations should be made by telephone or by email:

Telephone: 0191 5843247

Email: [email protected]

If you fail to attend/Late cancel a pre-booked NHS appointment on more than two occasions within 48hrs then we will have no alternative than to remove you from our NHS list.

**If you have been booked in as a new NHS patient and late cancel or fail to attend your initial appointment or treatment appointment within your first course of treatment unfortunately, we will have no alternative to remove you from our NHS list**.

You will have the option to continue your oral health care with Church Street Dental Practice on a private basis and charged our private fees. These fees can be found on our website or at reception.

*We do require a deposit for both general private dentistry and hygiene appointments; late cancellation or failure to attend a pre-booked private/practice plan appointment will either result in a charge in line with our private disclaimer alternatively, this appointment will be lost resulting in a reduction in hygiene appointment’s across the year .

**Please note cosmetic/Implant consultation fees are non -refundable**. It is our aim to telephone or write to patients after a missed appointment to understand the reason for non-attendance and to inform them about our decision about their NHS dental care.

Any appeals about missed or cancelled appointment should be made in writing to Donna Patterson (Practice Manager) either by post or email:

[email protected]

FTA & Cancellation Policy

Last revised: August 2023

Get in touch

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What our patient is saying

star 1 star 2 star 3 star 4 star 5

“Great service throughout and friendly staff! Had composites from Anita and big shout out to nurse Susan who didn’t suck...”

R McKay

“I have always been nervous of going to the dentist, but Anita was fantastic throughout my Invisalign treatment, everything was...”

S McDonald

“For someone who is scared stiff of the dentist today’s visit was a very pleasant experience. Anita & Molly are...”

D Hughes

“I am a nervous patient and Anita had patience and made me feel at ease. Both the dentist and assistant...”

S Mallam

“Great!”

D Hoggin

“Really pleased with Pravin and Susan. Throughly recommend, Pravin went above and beyond for my comestic dental treatment and Susan...”

J Courtney

“I am so pleased and so glad. I got the chance to have it done by Church Street. Anita and...”

Anonymous

“I have always been nervous of going to the dentist, but Anita was fantastic throughout my Invisalign treatment, everything was...”

K Akers

“Best dental practice around! I had my Invisalign treatment here and can't fault my results 😁 Staff are so lovely...”

S Whalen

“I've been going to Church Street Dental Practice a year or 2 now and I wouldn't go elsewhere. The service...”

D Miller

“I couldn’t recommend CSDP any higher. Enquired about Invisalign when I first joined and to see my teeth after the...”

N Anderson

“I have recently visited Church Street Dental Practice and the service provided from all the staff there was incredible. With...”

A McFeeley

“I have had composite bonding on 8 of my teeth by Anita and I couldn’t be happier! Exactly how I...”

C Cubby

“Would highly recommend Church Street Dental especially my dentist Jonny for giving me back my smile. As a nervous patient...”

C Reed

“I have recently joined this practice after being on a long waiting list. I’m a very nervous patient due to...”

C Riseborough

“I knew one day I’d need A LOT of dental work doing and had no idea where to start with...”

B Owens

“We are are new to this dentist as ours closed down and we are so pleased with church street. Our...”

K Armstrong

“I attended today for 2 fillings- as someone who hates going to any dentist I wasn’t looking forward to my...”

L Nixon

“Possibly the best dentist I’ve had if I’m totally honest , not only does the practice look amazing, the waiting...”

A Riseborough

“I have just finished a round of treatment which consisted of whitening, new crowns and composite bonding with Anita. I...”

P White

View Testimonials

General Dentistry

Why choose us?

We treat you like a member of our family.

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Cosmetic Dentistry

Minimal intervention. Maximum effect.

Discreet cosmetic dental treatments.

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Teeth Straightening & Orthodontics

Discreet teeth straightening & orthodontics

Ask about Invisalign’s tailored treatment plan.

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Dental Implants

Restore your smile

And get back your bite with dental implants.

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Facial Aesthetics

You - just more youthful

Subtle cosmetic treatments tailored to suit you.

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Veneers

Remodel & refresh

Boost your confidence with veneers.

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Dental crowns

Look great. Feel natural

Dental crowns - an effective substitute for your smile.

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Facial Aesthetics

Facial treatments

Enhancing your appearance discreetly.

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Invisalign®

Seeing is believing!

Satisfaction and positive confidence with Invisalign®.

Learn More
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Veneers

Remodel & refresh

Boost your confidence with veneers.

Learn More
logo reddish orange plain symbol1 logo grey plain symbol1

Dental crowns

Look great. Feel natural

Dental crowns - an effective substitute for your smile.

Learn More
logo reddish orange plain symbol1 logo grey plain symbol1

Facial Aesthetics

Facial treatments

Enhancing your appearance discreetly.

Learn More
logo reddish orange plain symbol1 logo grey plain symbol1

Invisalign®

Seeing is believing!

Satisfaction and positive confidence with Invisalign®.

Learn More
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Church Street Dental Practice, 10 Church Street, Houghton le Spring, Durham, DH4 4DN. Telephone 0191 584 3247. CSDP (UK) Ltd trading as Church Street Dental Practice is a credit broker not a lender and is authorised and regulated by the Financial Conduct Authority, 840271. Registered in England & Wales 07257396. Registered Address: 10 Church Street, Houghton le Spring, Durham, DH4 4DN.